Privacy Policy

VyBeing Technologies Ltd. ("VyBeing", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Israeli privacy laws, including the Protection of Privacy Law, 5741-1981, and Amendment No. 13 (effective August 14, 2025).

1. Information We Collect

Personal Information You Provide

• Account Information: Name, email address, phone number, company name, job title
• Billing Information: Credit card details, billing address, VAT number
• Profile Information: Company size, industry, employee preferences
• Communications: Messages, feedback, support requests

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking: See our Cookie Policy for details

Information from Third Parties

• Authentication providers (e.g., Google, Microsoft)
• Payment processors
• Analytics services
• Vendor partners

2. How We Use Your Information

We process your personal data for the following purposes:

Service Provision

• Creating and managing your account
• Processing payments and transactions
• Connecting you with vendor partners
• Providing customer support
• Sending service-related communications

Service Improvement

• Analyzing usage patterns and trends
• Developing new features and services
• Personalizing your experience
• Conducting research and analysis

Legal & Security

• Complying with legal obligations
• Preventing fraud and abuse
• Protecting our rights and property
• Enforcing our Terms of Service

Marketing (With Consent)

• Sending promotional emails and newsletters
• Providing personalized recommendations
• Conducting surveys and research

3. Legal Basis for Processing (Israeli Law)

We process your personal data based on:

• Contract Performance: Processing necessary to provide our services
• Consent: For marketing communications and optional features
• Legal Obligation: Compliance with Israeli laws and regulations
• Legitimate Interests: Service improvement, security, and business operations

4. Information Sharing and Disclosure

Service Providers

We share data with trusted third-party service providers:

• Cloud hosting providers (AWS, Google Cloud)
• Payment processors
• Email and communication services
• Analytics platforms
• Customer support tools

Vendor Partners

• We share necessary information with vendors to fulfill your service requests
• Vendors are contractually bound to protect your data
• See our Vendor Privacy Policy for details

Legal Requirements

We may disclose information when required by:

• Israeli law or legal process
• Court orders or government requests
• Protecting rights, property, or safety
• Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement comprehensive security measures:

See our Security Framework for detailed information.

• Encryption: Data encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Role-based access, multi-factor authentication
• Security Monitoring: 24/7 monitoring, intrusion detection, regular audits
• Employee Training: Regular security and privacy training
• Incident Response: Documented procedures for data breaches

6. Your Rights (Israeli Privacy Law)

Under Israeli law, you have the following rights:

Right of Access

• Request a copy of your personal data
• Receive information on how we process your data

Right to Rectification

• Correct inaccurate or incomplete data
• Update your account information

Right to Deletion ("Right to be Forgotten")

• Request deletion of your personal data
• Subject to legal retention requirements

Right to Object

• Object to processing for specific purposes
• Opt-out of marketing emails

Right to Portability

• Receive your data in a structured, commonly used format
• Transfer data to another service provider

How to Exercise Your Rights

To exercise your rights, contact us at [email protected]. We will respond within 30 days.

7. Data Retention

We retain personal data only as long as necessary:

After the retention period, we delete or securely anonymize data.

• Active accounts: During the duration of your account
• Suspended accounts: 2 years after suspension
• Financial data: 7 years (Israeli tax law requirement)
• Marketing data: Until opt-out request
• Legal data: As required by law

8. Cookies and Tracking Technologies

We use cookies and similar technologies:

• Essential cookies for site functionality
• Analytics cookies for understanding usage
• Marketing cookies (with consent)
• Local storage for performance improvement

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children.

If we discover we have collected information from a child:

• We will delete the information immediately
• Terminate their account
• Notify parent or guardian (where identification is possible)

10. International Data Transfers

Data may be transferred to countries outside Israel. We ensure appropriate safeguards through Standard Contractual Clauses (SCCs) and other approved mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes:

• Via email to the registered address
• Via prominent notice on the service
• At least 30 days before changes take effect

12. Cooperation with Authorities

We cooperate with law enforcement and regulatory authorities:

• As required by Israeli law
• To protect our rights and property
• To ensure user safety
• To prevent and investigate illegal activity

13. Data Update Notice

You are responsible for providing us with accurate and current information. If your details change:

The last date you updated your details will be visible in account settings.

• Update your account settings
• Contact our support
• We may suspend service if information is inaccurate

14. Contact Us

For questions or requests regarding this Privacy Policy:

• Email: [email protected]
• DPO Email: [email protected]
• Address: VyBeing Technologies Ltd., Tel Aviv, Israel
• Response Time: Within 30 days

15. Israeli Privacy Protection Authority

You have the right to file a complaint with the Israeli Privacy Protection Authority:

• Website: www.gov.il/he/departments/the_privacy_protection_authority
• Email: Contact via official website
• Phone: Available on the Authority's website