Vendor Privacy Policy

This Vendor Privacy Policy explains how VyBeing Technologies Ltd. ("VyBeing") collects, uses, and protects personal information of vendors and service providers partnering with us through our marketplace platform.

1. Information We Collect from Vendors

Business Information

• Company name, registration number, and tax ID
• Business address and contact details
• Bank account information for payments
• Business licenses and certifications
• Insurance documentation

Representative Information

• Name, email, and phone number of authorized representatives
• Job title and role
• Professional credentials

Service Information

• Service descriptions and pricing
• Portfolio and work samples
• Availability and capacity
• Client reviews and ratings

Performance Data

• Project completion rates
• Client satisfaction scores
• Response times
• Quality metrics

2. How We Use Vendor Information

Platform Operations

• Creating and managing your vendor profile
• Matching you with suitable client opportunities
• Processing payments and invoices
• Communicating project details and updates

Quality Assurance

• Verifying vendor credentials and certifications
• Monitoring service quality and compliance
• Collecting and displaying client feedback
• Resolving disputes and issues

Marketing and Promotion

• Showcasing your services to potential clients
• Featuring you in case studies and success stories (with permission)
• Including you in marketplace listings and searches
• Sending relevant business opportunities

3. Information Sharing

With Clients

We share vendor information with clients for matching and booking purposes:

• Business name and description
• Service offerings and pricing
• Portfolio and reviews
• Availability and location
• Contact details (after booking confirmation)

With Service Providers

• Payment processors for vendor payouts
• Background check services (with consent)
• Insurance verification services
• Communication platforms

Legal Disclosures

• Tax authorities as required by law
• Law enforcement authorities as legally required
• Regulatory bodies for compliance

4. Vendor Rights

As a vendor, you have the right to:

• Access: Request a copy of your vendor data
• Rectification: Update inaccurate or incomplete information
• Deletion: Request removal of your vendor profile (subject to legal retention)
• Portability: Receive your data in a machine-readable format
• Objection: Opt-out of marketing communications

5. Data Security

• Encrypted storage of sensitive vendor data
• Secure payment processing (PCI DSS compliant)
• Access controls and authentication
• Regular security audits
• Incident response procedures

6. Payment Information

Bank Account Data

• Stored securely for payment processing
• Never shared with clients
• Encrypted and access-restricted

Payment Processing

• Payments processed according to agreed terms
• Transaction records retained for tax compliance
• Payment history available in vendor dashboard

7. Reviews and Ratings

• Client reviews are displayed publicly on your profile
• You may respond to reviews
• We moderate reviews for inappropriate content
• Reviews are retained even after profile deletion (anonymized)

8. Marketing Communication

Business Opportunities

• Notifications about suitable client requests
• Platform updates and new features
• Best practices and vendor resources

Opt-Out

• You can opt-out of marketing emails at any time
• Cannot opt-out of transactional emails (bookings, payments)
• Manage preferences in your vendor dashboard

9. Data Retention

• Active Vendors: Data retained while account is active
• Inactive Vendors: Profile data retained for 2 years after last activity
• Financial Records: Retained for 7 years for tax compliance
• Reviews: Retained indefinitely (anonymized after profile deletion)

10. Vendor Responsibilities

As a vendor, you agree to:

• Provide accurate and up-to-date information
• Maintain valid licenses and insurance
• Protect client data in accordance with privacy laws
• Comply with VyBeing Vendor Terms and Policies
• Report any data breaches or security incidents

11. Contact Us

For questions regarding vendor privacy or to exercise your rights:

• Vendor Support: [email protected]
• Privacy Team: [email protected]
• Phone: Available in vendor dashboard